What is AI conversation practice?

AI conversation practice uses a voice AI model to simulate a realistic buyer, customer, client, or colleague. Oliver listens and responds in real time, pushing back the way a real person would, so people practise pressure before it matters.

How is Oliver different from traditional training?

Traditional training tells people what to do. Oliver provides active AI practice. Managers review available scorecards, transcripts, and reports to decide what to coach next.

What scenarios can I practise?

You can start with sales practice. For customer service, we confirm scenario and workflow fit with each team. Case management and onboarding are scoped through guided demos or pilots, and manager coaching uses the practice evidence available in your setup.

You can start with sales practice. For customer service, we confirm scenario and workflow fit with each team. Case management and onboarding are scoped through guided demos or pilots, and manager coaching uses the practice evidence available in your setup. Service and contact-centre practice scenarios with transcripts and scorecards; workflow maturity is validated per team.

AI conversation practice you can try in two minutes.

Sales practice with realistic AI calls, scorecards, and coaching evidence.

The free practice call asks for your first name and email address; Business practice requires a work email. It then runs a security check and requires no account creation or credit card.

Try a practice call

No account required
Live voice call with AI
Transcript and scorecard in seconds

From call simulation to coaching move in minutes.

Pick your practice conversation

Choose an enabled scenario that matches the customer, buyer, client, or colleague conversation you want to rehearse.

Speak with your AI partner

Oliver joins the call and responds like a real buyer, customer, or client: asking questions, raising objections, and pushing back on weak answers. No scripts. No button-clicking. Just a live voice conversation.

Get your scorecard and coaching

Within seconds of hanging up, Oliver delivers a transcript, scorecard, and a specific next coaching move. Managers can review the available evidence and choose what to coach next.

Call review

Jordan Lee · Discovery call · 6:12

Auto-coached

Transcript

"Honestly, you're more expensive than the others we're looking at."

"Totally fair, can I ask what you're comparing the cost against?"

Coaching moment · reframed price as value

Objection handling84

Discovery91

What worked

Stayed curious under pushback
Anchored on ROI

Focus next

Quantify ROI soonerConfirm next step

Illustrative product view · sample data

The post-call review screen: transcript, scorecard, and coaching move, all in one place.

Evidence managers can coach from. Not just a score.

Full transcript

Every word captured. Searchable and shareable with your manager.

Behaviour scorecard

Rated on empathy, clarity, objection handling, and next-step commitment.

Coaching move

One specific thing to try differently in the next conversation.

Next scenario

Oliver recommends what to practise based on where skills broke down.

Oliver covers more than one tough conversation.

Sales conversationsDiscovery, objections, renewals

Customer service & contact centreInbound calls, complaints, QA

Case managementHard outcomes with care

Induction & onboardingSafe first calls for new starters

Account managementRenewals, at-risk accounts, expansion

Manager coachingPractise giving feedback before 1:1s

Frequently asked questions

Do I need to sign up to try Oliver?: The free practice call asks for your first name and email address; Business practice requires a work email. It then runs a security check and requires no account creation or credit card.
What is AI conversation practice?: AI conversation practice uses a voice AI model to simulate a realistic buyer, customer, client, or colleague. Oliver listens and responds in real time, pushing back the way a real person would, so people practise pressure before it matters.
How is Oliver different from traditional training?: Traditional training tells people what to do. Oliver makes them say the words out loud, captures how it went, and gives managers the transcript and scorecard to coach from. Practice is active, not passive.
What scenarios can I practise?: You can start with sales practice. For customer service, we confirm scenario and workflow fit with each team. Case management and onboarding are scoped through guided demos or pilots, and manager coaching uses the practice evidence available in your setup.
Who is Oliver for?: You can start with sales practice. For customer service, we confirm scenario and workflow fit with each team. Case management and onboarding are scoped through guided demos or pilots, and manager coaching uses the practice evidence available in your setup.

Practise the next tough conversation in two minutes.

The free practice call asks for your first name and email address; Business practice requires a work email. It then runs a security check and requires no account creation or credit card.

Try a practice call