Practise the conversations that matter before they happen.
Oliver AI is an AI conversation practice platform for sales, service, and case-management teams. Rehearse real scenarios with a realistic AI partner and get instant transcripts, scorecards, and manager-ready coaching evidence.
Alex Morgan
CFO · Sceptical Buyer
Alex
No signup · 2 minutes · instant feedback
See Oliver in 45 seconds.
Practise, coach, and track — in one loop.
Practise the call before it counts.
Oliver puts your rep in a live voice call with an AI partner who pushes back, so the first real attempt isn’t the first attempt.
Try a practice callAlex Morgan
CFO · Sceptical Buyer
Alex
No signup · 2 minutes · instant feedback
Turn every call into coachable evidence.
Every call becomes a transcript and scorecard with the one sentence to coach next. Managers coach from evidence, not memory.
Try a practice callCall scorecard
Alex Morgan · Price objection
Strong call
Held the price, anchored on ROI, and booked a next step.
What worked
- Reframed price as cost-per-rep
- Stayed calm under pushback
Coach next
- Quantify ROI sooner — lead with the number.
See where the whole team is moving.
See who practised, where scores are moving, and what to assign next, without reading every transcript.
Try a practice callTeam progress
Sales · 24 reps practising
Team strengths
Focus areas
Turn real workplace scenarios into repeatable coaching.
One loop your whole team runs — assign, practise, coach from evidence, then assign the next rep.
Create or choose a scenario
Start from a proven workplace conversation or turn your own process into practice.
Send practice to your team
Assign the conversation before a live customer, client, prospect, or workplace moment is on the line.
Review scorecards and coaching evidence
Use transcripts, rubric scores, and specific moments to coach from evidence.
Assign the next practice move
Turn weak spots into focused follow-up practice instead of another generic workshop.
Pick the real workplace conversation to practise first.
Choose sales, service, case management, onboarding, account management, or manager coaching. Oliver opens a short AI practice call with that scenario ready, then turns the attempt into a transcript, scorecard, and next coaching move.
Run a discovery call
Uncover the real problem before asking for the next step.
Handle the price objection
Answer "too expensive" without reaching for a discount.
De-escalate an angry customer
Calm the customer before the complaint becomes an escalation.
Explain a hard decision
Give the hard answer without losing trust.
Save an at-risk renewal
Find the adoption risk before the renewal slips.
Coach a team member
Say the feedback out loud before the 1:1.
Sharper conversations, one read at a time.
Practical guides on discovery, objection handling, and coaching — the conversations Oliver helps your team rehearse.
How to Run a Discovery Call
A step-by-step guide to running discovery calls that uncover real pain, earn trust, and earn a clear next step — not a "I'll send you some info."
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Read postPractise the next tough conversation in two minutes.
Pick the scenario, add your first name and work email, then speak with a realistic AI partner.